sinibosPrivacy Policy
This page describes what we collect when you use sinibos and how we keep that data protected across our platform. We take your privacy seriously and operate with transparency about our data practices, third-party processors, and your rights as a member. Every interaction on sinibos—from account registration through deposit processing and gameplay—is governed by the commitments outlined here.
Our privacy policy applies to all members who access sinibos, regardless of region. We collect data necessary to verify your identity, process deposits via DANA, e-wallet, mobile banking, local payment, online payment, or major Indonesian banks, and maintain account security. We do not sell your personal information to marketers or data brokers. All data we hold is encrypted and accessible only to our sinibos team members who need it to serve your account or comply with legal obligations.
We store account data, transaction history, and behavioural records on our servers, which may be located outside your jurisdiction. We will update this policy if our practices change, and we encourage you to review it regularly to stay informed about your data and our commitments.
What Data We Collect on sinibos
When you register on sinibos, we collect your full legal name, email address, date of birth, residential address, and phone number. This information is required to open your account and verify your identity according to our Know-Your-Customer (KYC) policy. We also collect government-issued identification documents (passport or national ID) and proof of residence (utility bill or rental agreement) during the verification process.
Once you make a deposit on sinibos, we collect payment details associated with your chosen method. If you use DANA, e-wallet, or mobile banking, we receive transaction records showing amounts and timestamps. For bank transfers via local payment, online payment, e-wallet, or mobile banking, we capture the payment routing information. We never store full payment credentials (such as card numbers or PIN codes) on our sinibos servers—all sensitive payment data is processed through encrypted third-party gateways that handle the transaction and return only a confirmation token to us.
- Account Data
- Name, email, phone, address, date of birth, identification documents, and residential proof. We retain these for the duration of your sinibos membership and for the period required by law.
- Transaction Records
- Deposits, withdrawals, wagers, and market settlements. We keep complete transaction history for your account audit trail and compliance purposes.
- Gameplay Data
- Every bet, game session, and result. We use this data to calculate your weekly cashback, tier progression, and detect fraud or policy violations.
- Session Data
- Login timestamps, IP addresses, device type, and browser information. This helps us detect unauthorized access and protect your account from security threats.
How We Use Your Data
We use your data on sinibos to verify your identity, process deposits and withdrawals, calculate your weekly cashback and tier benefits, settle market outcomes, and communicate with you about your account. We may contact you via email during promotional periods (around Idul Fitri, Idul Adha, or other occasions) to inform you of new offers, but you can opt out of promotional emails at any time through your account settings. We also use your data to detect fraud, prevent collusion, and comply with legal and regulatory obligations in jurisdictions where we operate, including Jakarta, Surabaya, Bandung, Medan, and Semarang.
Data retention and deletion
We retain your data for as long as your sinibos account is active and for a minimum retention period required by law after closure. You may request account deletion, but we will retain transaction records as required by financial regulations.
Our Data Protection Commitments
We encrypt all sinibos account data using industry-standard TLS/SSL protocols. Our servers use firewalls and intrusion detection to prevent unauthorized access. We limit employee access to your personal information to staff members who need it for account support, compliance, or fraud investigation. All sinibos team members sign confidentiality agreements and receive data protection training. We do not share your personal information with third parties except as necessary to process your deposits, facilitate withdrawals, or comply with law enforcement requests.
We use third-party processors for payment processing, identity verification, and customer support platforms. These processors are contractually bound to protect your data and may only use it for the specific purposes we authorize. Our sinibos terms require all processors to maintain data security standards equivalent to our own. We do not permit processors to sell or market your data.
Your rights on sinibos include the ability to access, correct, and delete your personal information, subject to legal and operational constraints. You may request a copy of all data we hold about you by contacting our support team. You have the right to opt out of non-essential communications, disable cookies, and request deletion of your account. We will respond to all data access and deletion requests within a reasonable timeframe as permitted by law. If you believe we have misused your data, you may lodge a complaint with our support team or the relevant data protection authority in your jurisdiction.
We use cookies on sinibos to maintain your login session, remember your preferences, and track website usage to improve our platform. You can disable cookies in your browser settings, but doing so may limit your ability to use sinibos fully. We do not use cookies for advertising or profiling outside the sinibos platform. If you have questions about our privacy practices or wish to exercise your rights, contact our support team via the customer support pageThis policy is effective as of its publication date and will be updated if our practices change.